Refund policy

Right of withdrawal

Right of withdrawal for consumers
(A consumer is any natural person who concludes a legal transaction for purposes which can predominantly be attributed neither to his commercial nor his self-employed professional activity.)
>br />br />span>>strong>Revocation instruction>span>br />br />span>>strong>Revocation right>br />You have the right to revoke this contract within fourteen days without giving reasons.;
br />>span>To exercise your right of revocation, you must give us (Webseller UG (haftungsbeschränkt), Gustav-Töpfer-Straße 6-8, 07422 Bad Blankenburg, phone number: 036741/70266, fax number: 036741/70228, e-mail address: vertrieb@efbe-schott.en) by means of a clear statement (e.g. a letter, fax or e-mail sent by post) about your decision to revoke this contract. You can use the attached sample revocation form for this purpose, but this is not mandatory.
>br />>span>To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.>br />br />>span>You must return or hand over the goods to us immediately and in any event not later than fourteen days from the date on which you notify us of the cancellation of this agreement. The time limit shall be deemed to have been observed if you send the goods before the expiry of the fourteen-day period.
>br />>span>You shall bear the direct costs of returning the goods.
br />span> Reasons for exclusion or extinction
br />span>The right of revocation shall not apply tocontracts
>br />>span>- for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
>span>- for the delivery of goods which can spoil quickly or whose expiration date would be quickly exceeded
>span>- for the delivery of alcoholic beverages whose price was agreed at the time of conclusion of the contract but which can be delivered at the earliest 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the trader has no influence;
>span>- for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.
>span>- for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature;
>span>- for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.
>br />>span>

sample cancellation form
>br />>>span>(If you wish to cancel the contract, please fill in and return this form.)
>br />>span>- To Webseller UG (haftungsbeschränkt), Gustav-Töpfer-Straße 6-8, 07422 Bad Blankenburg, Fax number: 036741/70228, E-mail address: vertrieb@efbe-schott.en :

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)

- Ordered on (*)/ received on (*)

- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in the case of notification on paper)
- Date

(*) Delete as applicable.